COVID-19 Vaccine Clinic FAQ


As of Friday 18th June 2021, our Primary Care Network (PCN) is no longer providing the COVID-19 vaccination service. For more information regarding this, please see the update HERE.

For an update on the overall progress for Hampshire & Isle of Wight, please go to the NHS COVID-19 vaccination programme and roll-out – Hampshire and Isle of Wight update website.


Last Updated: Wednesday 7th July 2021



This page has some Frequently Asked Questions about this process.

This page relates to the Bursledon Surgery Vaccine Site.



Do I need to wear a mask?

Yes, please wear a face-covering if you are able to. If you have a medical exemption, please wear a face shield instead. This is for your protection, as well as other patients and staff on site.


What if I get a temperature, a cough or loss of taste or smell?

If you are currently isolating, please do not book an appointment yet, wait until you have a negative test result.

If you develop symptoms after booking, you can cancel your appointment using the same link.


What if I’ve had COVID-19 recently?

Current advice is not to have the vaccine if you’ve had a COVID-19 positive test in the last four weeks. You can use the link to book once this period has expired.


Do I need to bring anything with me on the day?

As well as a mask, please make sure you wrap up warmly as the queue starts outside the practice. We hope not to keep you waiting for too long. If it is raining, please bring your umbrella.


Is there parking on site?

Yes, there is a car park, and marshals to help keep traffic moving.


I need a carer to support me in accessing the appointment – am I allowed to bring them?

Yes, please ask them to wear a mask.


I have a carer and want them to have the vaccine with me – can they book?

Carers come in to cohort 6, so will be invited when we get to this group.


I struggle with stairs – is there a lift?

Yes, there is a lift available at both sites. However, appointments at Blackthorn Health Centre are taking place on the ground floor.


I am a single parent and don’t have childcare for my children, can I bring them with me?

We encourage everyone to come on their own where possible for everyone’s safety. If this is not possible, you can bring your child(ren) with you, if they are able to wear a mask, please do get them to do so.


I have a question about side effects – who can I ask?

All the up to date information about the vaccines can be found here


I want to choose the vaccine I have – how do I know what is being given?

At the moment, we have been allocated both the Pfizer and the Astra Zeneca vaccines, and each clinic will have one or the other. We do not offer the choice of the vaccine. If there is a medical reason why you cannot have one of the vaccines, please ring the practice.


I cannot get to the vaccine sites as I don’t drive – how can I get help?

If you have no one who is able to take you, you have a couple of options: If you are over 70 or high risk, Radio Taxis are offering free transport to have the vaccine – you will need to show the driver proof of the booking – your text confirmation is ideal. More information is here


I am housebound and not able to get to the vaccine sites – can I have the vaccine at home?

If you are genuinely housebound, please call the practice to discuss.