Opening Hours

Day Times
Monday - Friday 8.00am - 6.30pm

Clinical Team Consulting Hours

Telephone Lines are open as follows:

  • 8:00am – 6.30pm

(if you are calling to obtain test results or any other general enquiry, please call after 10am. In addition, if you are calling regarding the results of a recent test, please allow 7 days from your test so that all the results can be reviewed by your clinician.)


Please note the practice operates a routine appointment system, as well as morning and afternoon Duty appointments. The Duty appointments are for issues that need to be dealt with on the same day. However, this service is not a walk-in service so please call the practice if you wish to speak or see a duty clinician on that day.

If you require an appointment sooner, please speak to NHS 111 or in an emergency call 999.


The telephone lines may be closed periodically from 12:30pm – 2:00pm for staff training. During this time, the emergency line is still operational.


Extended Hour Appointments

Blackthorn Health Centre offer routine extended hours appointments with Nurses and HealthCare Assistants on the following days, (excluding Bank Holidays).

Day Times

7.30am - 8am

(blood test appointments only)

You are able to make/cancel/attend booked appointments, obtain test results and collect prescriptions from the practice during the above extended hours times.

Please note extended hours are for pre-booked routine appointments only. Extended Hours do not include emergency appointments. Patients with a genuine emergency will need to contact the out of hours service via NHS 111 or 999 in an emergency.

extended hours


Routine & Extended Access Appointments at Eastleigh Southern Parishes (ESP) Primary Care Centre

All these appointments are provided at:

ESP Primary Care Centre, Lowford Centre, Bursledon, Hampshire, SO31 8ES.

We also offer additional routine appointments with a GP, Practice Nurse, Muskoskeletal (MSK) specialist, Mental Health practitioner and phlebotomist in the evenings, at weekends and on bank holidays at the ESP Primary Care Centre (formally the Bursledon Surgery site).

This service is by appointment only and is provided by our Primary Care Network, ESP PCN.

For more information on these services, please visit the ESP Primary Care Centre page.

Tel: 023 8202 0363



If you want advice on a routine problem that you may have, including where to go for help, please use our online eConsult service. The eConsult service can also be used to request repeat sick notes.

We aim to come back to you by the end of the next working day, but we usually come back to you within the next few working hours.

Whilst the eConsult advice service is accessible 24/7, you are only able to submit a GP eConsult Monday to Friday 8am to 4pm (excluding bank holidays).

For more information on the eConsult service, please see our eConsult section.

eConsult Service


Southampton Urgent Treatment Centre (UTC)

Southampton Urgent Treatment Centre, Royal South Hants Hospital, Level B Brintons Terrace, Southampton, Hampshire, SO14 0YG.

Southampton UTC is aimed at providing convenient and improved access to health care predominantly for minor injuries including those requiring X-rays. Southampton UTC offers a first contact service which is easily accessible and is located at the Royal South Hants Hospital. This is a nurse led service run by senior nurse practitioners with a supporting team of health care assistants.

Opening Times: 8am - 9.30pm Monday - Sunday.

For more information on the Southampton UTC, please visit the Southampton Urgent Treatment Centre page.

Tel: 0333 999 7613