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Blackthorn Health Centre

Blackthorn
Health Centre
serving Hamble, Netley Abbey & Bursledon



Welcome

Dr Emma Mischel

The partners are sad to announce that Dr Emma Mischel will be leaving the practice on 30th June 2014.

This is due to a change in her husband’s working pattern and hours which mean that she is unable to continue both her commitment to the practice and meet the needs of her family.

Since joining the partnership in 2001 Dr Mischel has been a valuable member of the team who is well respected by her colleagues and patients alike. She has been instrumental in developing the contraceptive services now on offer within the practice as well as other Women’s Health services. Her thorough approach and dedication ensures her patients receive high quality care.

Whilst she will be missed greatly, we respect her decision and wish her well in the future. Patients wishing to pass on their good wishes may do so via reception.

    • TARGET

      Target is a new scheme that brings our GP’s, Practice Nurses and Administrative Teams together twice a year to learn new skills, hear about new treatments and share good practice.

      It means that there will be no GP, Nurse or Health Care Assistant cover for one afternoon twice a year.

      The Practice will remain open for patients to book routine appointments, order repeat prescriptions and to make general enquiries.

      We will ensure that medical care is provided.

       If patients feel they need to see a GP or require medical advice on these afternoons they will be asked to call 111.

       The next Target Event Meeting is:

      Tuesday 3rd June 2014 from 13.00 hours.

       

    • Bank Holiday Closures

      Blackthorn Health Centre will be closed on the following Bank Holidays:

      Monday 5th May and Monday 26th May.

      If you have medical need on these dates contact  The NHS 111 service open 24 hours a day 7 days a week. Telephone:111

      If you have a life threatening emergency telephone:999

      Do not go to A&E with minor ailments

       

    • Easter closure at Blackthorn

       

       

       

       

      Blackthorn Health Centre will be closed:

      Good Friday 18th April

      Easter Saturday 19th April

      Easter Sunday 20th April

      Easter Monday 21st April

      We reopen at 7.15am on Tuesday 22nd April.

      Please ensure that you have enough regular medication for the period we are closed.

      If you have medical need during this time telephone:111 The NHS 111 service open 24 hours a day 7 days a week.

    • HOAX EMAILS

      The Hampshire and Isle of Wight Counter Fraud Team has been made aware of a hoax email being circulated to patients suggesting that the email has been sent by NICE (National Institute for Health and Care Excellence.)

      The email informs the patient of the outcome of blood tests which indicate that the patient may have cancer and then asks them to click on a link contained within the email. Clicking the link downloads viruses to the user's computer. All information contained in the email is false.

      Enquiries have been made with NICE, whose website is currently showing a message advising that they are aware of the scam, this can be seen at http://www.nice.org.uk/

      We wish to reassure our patients that Blackthorn Health Centre would NOT email results to our patients in this way under any circumstance.

    • Dr Emma Mischel

      The partners are sad to announce that Dr Emma Mischel will be leaving the practice on 30th June 2014.

      This is due to a change in her husband’s working pattern and hours which mean that she is unable to continue both her commitment to the practice and meet the needs of her family.

      Since joining the partnership in 2001 Dr Mischel has been a valuable member of the team who is well respected by her colleagues and patients alike. She has been instrumental in developing the contraceptive services now on offer within the practice as well as other Women’s Health services. Her thorough approach and dedication ensures her patients receive high quality care.

      Whilst she will be missed greatly, we respect her decision and wish her well in the future. Patients wishing to pass on their good wishes may do so via reception.

    • Eastleigh Borough Council

      Have a Home not a Hazard

      Are you struggling to move around your home? Have you fallen or almost fallen recently?

       Are you feeling less able to enjoy your home as you once did?

      If you are 65 and over or disabled, EBC are there to help with their Slips, Trips & Falls Prevention Scheme.

      EBC officers will come out to you and carry out a free home environment assessment. They can make suggestions of what small changes can be made to help keep you steady and safe in your home and can help in arranging any works or changes you decide on making.

      Suggested changes may be items such as:

      • handrails
      • securing loose flooring
      • marking changes in level
      • lowering or making thresholds easier
      • better footwear
      • clearing pathways

       

       

       

       

      They can also give you information about other fall prevention services, such as classes that help to improve your stability. Their aim is to ensure you feel confident and steady; to help you to enjoy your home again and to stay active and independent as long as possible.

      For further information on the Slips, Trips & Falls Prevention Scheme contact:

      Robert Giles
      Housing & Environmental Health,
      Eastleigh Borough Council, Civic Offices, Leigh Road Eastleigh SO50 9YN

      Tel: 023 8068 8366
      Email: stf@eastleigh.gov.uk

    • Breast Cancer

      Breast cancer is the most common cancer in the UK. About 48,000 women get breast cancer in Britain each year. Most (eight out of 10) are over 50, but younger women, and in rare cases, men, can also get breast cancer. The causes of breast cancer are not fully understood. This means it is difficult to say why one woman may develop breast cancer and another may not.

      The risk of developing breast cancer increases as you get older. Breast cancer is most common among women over 50 who have been through the menopause. Eight out of 10 cases of breast cancer occur in women over 50.

      All women between 50 and 70 years of age should be screened for breast cancer every three years as part of the NHS Breast screening Programme. Women over the age of 70 are still eligible to be screened and can arrange this through their GP.

    • British Heart Foundation

      Coronary heart disease is the UK's single biggest killer.

      Keeping your heart healthy, whatever your age, is the most important thing you can do to help prevent and manage heart disease.

      Taking exercise, eating a healthy diet, encouraging children to be heart healthy and being aware of dangers such as smoking, drinking, high blood pressure, and stress are all important for your long term heart health, whether you currently have heart disease or not.

       

      If you or a loved one have been diagnosed with a heart problem, you may be feeling worried, overwhelmed or anxious.

      Sometimes, understanding your heart problem and knowing the facts can help you come to terms with it and help you to feel less worried.

      When it comes to anything heart-related,  British Heart Foundation can  make sure that you have all the information, support and guidance you need.

      Call British Heart Foundation on 0300 330 3311 (similar cost to 01 or 02 numbers). 
      Lines are open 9am - 5pm Monday to Friday.

    • Diarrhoea and vomiting

      If you have diarrhoea and vomiting, possibly with flu like symptoms, stay at home, drink plenty of fluids and take paracetamol. It should pass in 48 hours but if not, or if you have any concerns, call NHS 111 or your doctor. Please do not go to A&E, stay at home and don’t risk infecting others.

    • The Princess Royal Trust for Carers in Hampshire

      DO YOU CARE FOR SOMEONE?

      Do you care for someone who needs your help due to a health condition, disability or frailty?

      Are you concerned about what would happen to them should an emergency arise?

      We can help you:

      Our dedicated team will provide you with support to discuss, develop and implement an emergency plan. Up to 48 hours care can be available for the person you care for in the event of an emergency.

      This is a free service and no Adult Services Assessment is needed

      Be prepared and have peace of mind

      Telephone: 0845 604 1577             website : http://www.carercentre.com/home

      Charity No: 1040518

       

    • Self Care & Patient Advice

       Self Care is about being knowledgeable about your health and taking measures to stay well.

      This years theme is "Self Care for Life - Take Control" and the  intention is to raise awareness of how you can take control of your health, and ultimately take control of your life.

      We want you to Self Care for Life, to become more health conscious and choose the healthy options that will impact positively on your physical health as well as your mental well being and self esteem.

      Self Care for Life means eating properly,taking regular exercise and looking after your symptoms of common everyday illness. Take control and recognise when to self care and when to seek advise, think about your local pharmacist or whether a visit to your GP surgery is necessary. And, if you have a long term medical condition, understand that condition and how to live well with it daily. Self Care for a Good Life - Take Crontrol!

      Find out more about self care by visiting www.nhs.uk/selfcare

      See also : Coughs and colds in children : http://www.patient.co.uk/health/coughs-and-colds-in-children

      Sore throat : http://www.patient.co.uk/health/sore-throat

      Ear Infection : http://www.patient.co.uk/health/ear-infection-otitis-media 

       

    • Dementia Cafe

      A service for people with dementia and their carers.

      This will be held on the 2nd Monday of the month, 2pm-4pm

      At Alun Chun House, Moore Crescent Netley Abbey Southampton SO31 5PL

      for further information please contact the Alzheimer's Society

      Tel: 02380 610159

      email:Southampton@alzheimers.org.uk

    • Continuity of Care

      Continuity of care

       

      Sometimes when you have been to see a GP they will ask you to come back for a follow up appointment.

      To ensure continuity of your care please make this appointment before you leave the surgery to enable you to see the same GP.

      It is not always appropriate to see a different GP if another GP is already dealing with your current medical problem.

       

       

    • Abdominal aortic screening

      Are you a man aged 65+?

      AAA screening is a simple ultrasound test which the NHS offers free of charge to all men in the year they turn 65.

      Men are six times more likely to have this type of aneurysm than women.The chance of having an aneurysm increases with age.

      For more information please telephone your local screening programme office:

      Telephone 02380 796279

      or aaa.screening.nhs.uk

    • Sharing of information

      Summary Care Record (SCR) is an extract of your GP records for use in an emergency and out of hours care settings. For more information: www.nhscarerecords.nhs.uk or Tel: 0300 123 3020

      Hampshire Health Record (HHR) is an extract from your GP Records and hospital records available for  clinical staff where ever they are treating you. For more information : info@hantshealthrecord.nhs.uk or Tel: 0300 123 1519

       

      Update from NHS England

      You may be aware from reports in the media that the care.data programme has been paused.  This is to allow more time for the public to learn about why their information will be shared and how to opt-out, should they wish to.

      NHS England have now confirmed they will:

      • Start to collect data from GP surgeries in the Autumn, instead of the Spring.
      • Work with patients and professional groups, such as the BMA and Healthwatch, to promote awareness and ensure information is accessible and far-reaching.

      Health & Social Care information centre (hscic) Information about you and the care you receive is shared,in a secure system,by healthcare staff to support your treatment and care. Identifiers will be your NHS number and Post code but not your name or date of birth. Information will be used by researchers and those planning health services. More information can be found at : www.nhs.uk/caredata

      You are able to opt out of any of the above. Please put your request in writing to the surgery clearly stating which system you wish to opt out of.

    • Dementia Advice Service

      For people with dementia, their carers, family and friends.

      If you have been told you have dementia you may feel frightened and unsure about what the future holds.

      The Dementia Advice Service will work with you to make sure you have all the information you need to help you to continue living the life you want to for as long as possible.

       

       Your relatives, carers or friends may also be feeling anxious about your diagnosis and concerned about the future.

      For more information

      Tel: 07795 978039

       mailto:dementiaadviceeastleigh@andovermind.org.uk

      www.andovermind.org.uk

      Also a new service

      Eastleigh Carer and Dementia Support Group held Every third Thursday from 27th February.

      A monthly get together for people affected by Dementia and their friends, family and carers.

      For more information and to register an interest please Telephone: One Community's Carer Centre

      02380 902404.

       

       

    • Falls prevention exercise classes

      Better balance for life-Steady and Strong.

      Hampshire County Council/Southern Health NHS foundation trust.

      Community Falls Prevention exercise classes across Hampshire. 

      Local classes are held in Bursledon and Hedge End.

      It's never too late to start your Steady and Strong class.

      Please call instructor before attending for the first time Wendy Shaef/ Alison Solomon

      Tel: 02380 684813

      For more information on your local community exercise class contact:

      Sophie Jevons Tel: 01962 846605

      www.hants.gov.uk/betterbalance

    • Wasted Appointments

      During the Month of March 38.4 hours of Healthcare professional time was wasted due to non attended appointments.

       Wherever possible please cancel an appointment if you no longer need it.

      You can canel by telephoning us on: 02380 453110

      or via this website.

      If you are registered for on line appointment booking you may cancel your GP appointment through that facility as well.

      Thank you for your co-operation. 

    • Practice Mailing

      At Blackthorn Health Centre we send a lot of correspondence by post. Due to the sheer volume of work and escalating costs, we do where appropriate, use a Company called Docmail to print and send letters.

      To ensure we comply with Data Protection and Information Governance Legislation and Guidance, we have approval from Hampshire Primary Care Trust for using Docmail. Over 1500 GP Practices in the UK use Docmail. Your data is held on a secure server for 28 days and only use for its intended purposes. After this period it is securely removed from the server permanently.

      HOWEVER, IF YOU WISH TO OPT OUT OF THIS SERVICE OR HAVE ANY QUERIES PLEASE CONTACT THE PRACTICE.

      CFH DOCMAIL (Continue Forms Holdings) say this about information security :

      The Docmail website uses the highest strengh 128 bit encryption, so you can be sure that your details will be safe. Once your mailing details hit our servers you are then in the hands of one of the UK's most secure production facilities. The CFH production site has the highest levels of both physical and IT security which enables us to process your mailing with complete assurance.

       

    • Out of Hours medical assistance

      NHS 111 service - 24 HOURS A DAY -7 DAYS A WEEK

      If you require urgent medical assistance when the surgery is closed, which can not wait until the surgery re-opens, you should:

      Telephone:111

      Calls to the NHS 111 service are free of charge from landlines and mobiles.

      DO NOT ATTEND A&E FOR MINOR AILMENTS

                                                   For life-threatening medical emergencies Telephone:999


    Blackthorn Health Centre

    Blackthorn Health Centre
    Satchell Lane
    Hamble
    Southampton SO31 4NQ
    Tel: 023 8045 3110
    Fax: 023 8045 2747
    Email:
    via our online form
     
    EMERGENCIES
    Emergencies
    Surgery Open 023 8045 3110

    Surgery Closed

    For urgent medical advice which cannot wait until the surgery re-opens call
    111 (calls to the NHS 111 service are free of charge from both landlines and mobiles)

    Life Threatening Emergencies - call for an ambulance on 999

    NEW PATIENT REGISTRATION
    Reception
    We are always delighted to welcome new patients.
    Are you in our practice area?
    How to Register

    NHS ChoicesVisit NHS Choices at http://www.nhs.uk/Pages/HomePage.aspx
    © 2009-2014 Blackthorn Health Centre
    Satchell Lane, Hamble, Southampton SO31 4NQ | Tel: 023 8045 3110
    Last Update: Saturday, April 12, 2014