Would you recommend your GP practice?


When you use any NHS service, including your GP practice, you will be asked whether or not you would recommend your GP practice to your family and friends, if they need similar treatment or care.



How does it work?

When you visit your GP practice for care or treatment, you will be given the opportunity to give your feedback by answering a simple question about your experience:

“How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?”

You will be asked to choose one of six options, ranging from 'extremely likely' to 'extremely unlikely. 

You will also be invited to tell us: 

If we could change one thing about your care or treatment to improve your experience, what would it be?

Your response is anonymous and you can complete the form below to share your feedback.

If you are unable to answer the question, a friend or family member is welcome to respond on your behalf.

The Friends and Family Test results will be published on this website.



How will the results be used?

The information will give your GP practise invaluable feedback on what you think of the care and treatment you have received, which along with existing ways of gathering feedback, will help the practice to make improvements for patients. 


For more information on the Friends and Family Test, please visit www.nhs.uk/friendsandfamily



Friends & Family Test

We would like you to think about your recent experiences of our service.

How likely are you to recommend Blackthorn Health Centre to friends and family if they need similar care or treatment?

If you do not see the FFT questionnaire (above), you may have already given your feedback.